The Product is Docs

Revised and expanded in 2020!

This book provides a broad perspective about the essential aspects of creating technical documentation in today's product development world. It is a book of opinions and guidance, collected as short essays. You can read selectively about subjects that interest you, or you can read the entire collection in any order you like. Information development is a multidimensional discipline, and it is easy to theorize. We have written this book from our direct experience, using the concrete insights and practices we apply to our work every day.

If you work as an information developer, a manager in a documentation team, or in another part of product development that collaborates with a doc team, there is information in this book for you. Perhaps you are a technical writer in a small, high-growth company that is figuring out its processes. Perhaps you are an information-development manager in a large enterprise company with an expanding product line and an ever more complex matrix of cross-functional dependencies. You might work at a medium-sized company where your management is asking you to do more with fewer people, and you want some additional perspective that will help you find a leaner and more effective way to deliver what your business demands. Or you might work outside the technical documentation world, in another part of product development, and are wondering how to collaborate most effectively with the documentation team.

The purpose of The Product is Docs is to provoke discussion, shine light on some murky areas, and—we hope—inspire our colleagues to consider their processes and assumptions with new eyes.

All proceeds from the sale of The Product is Docs will go to charity.